Shipping Policy
Reignfallsystem.com Shipping Policy
Effective date: November 28, 2025
Order Processing & Handling Time
All orders are processed and prepared for shipment within 3–5 business days.
Please note that business days do not include weekends or holidays.
During periods of high demand, product launches, or promotions, processing times may be extended. If an order requires additional time, customers will be notified via email.
Shipping & Delivery
Once your order has shipped, you will receive a tracking number via email. Tracking information may take 24–48 hours to update after shipment.
Delivery times vary based on the shipping carrier and destination. Standard delivery typically ranges from 3–7 business days after the order has been shipped.
Please note: Delivery times are estimates and are controlled by the shipping carrier, not Reignfall.
Shipping Rates
Shipping rates are calculated at checkout based on your destination and the weight/size of your order.
Promotional free shipping offers may apply during special campaigns.
Incorrect Addresses
Customers are responsible for providing an accurate and complete shipping address at the time of purchase. Reignfall is not responsible for delayed or lost packages due to incorrect or incomplete address information.
If you need to update your address, please contact us within 12 hours of placing your order. After that window, we cannot guarantee changes can be made.
Lost, Stolen, or Damaged Packages
Reignfall is not responsible for packages that are lost or stolen after a successful delivery scan by the carrier.
If your package arrives damaged, please contact us within 48 hours with photos of the damaged item and packaging so we can assist.
International Shipping
We currently offer international shipping to select countries. Shipping times and rates vary depending on destination and carrier. International customers are responsible for any customs fees, duties, or taxes.
Order Tracking
Once your order ships, a tracking number will be emailed to you. If you do not receive tracking information within the expected processing time, contact us at support@reignfallsystem.com
Customer Support
For any shipping questions or concerns, contact us at support@reignfallsystem.com
